Other Feedback

Arsenal Football Club

“The course was pitched perfectly and I can use the training techniques in the workplace.” – Steward, Arsenal FC

“Thoroughly well taught. Instructors were excellent in delivering it and were always there to explain.” – Steward, Arsenal FC

“Excellent, hands-on. Opened up all areas of conflict management including the use of role play as an integral part of the training.” – Hospitality Steward

“Time well spent, very informative session.” – Hospitality Steward

“Very informative and much better format than other similar courses I have been on.” – Hospitality Steward

Crystal Palace Football Club

“I felt that I learned more today than on both my SIA and handcuffing courses.” – Steward

“Excellent training. I learned a great deal.” – Steward

“This was 10 times better than my SIA training session.” – Steward

Tottenham Hotspur Football Club

“A great course that was well run and insightful. It has given me a much better insight into conflict management.” – Tottenham Hotspur Foundation Coach

“Some really good preventative actions have been learned. Wonderful content, interesting manner of delivery.” – Tottenham Hotspur Foundation Coach

Canadian High Commission, London

“Everything was covered in detail. The whole day was great.” – Security

“The course was far superior to any other similar courses I have attended.” – Security

Embassy of the Federal Republic of Germany, London

“Very informative and will certainly help in my job and raise my confidence.” – Security Officer

“Good refresher training. Very interesting.” – Security Officer

Tape London, Nightclub and Recording Studio

“A huge thank you to you and the trainer yesterday. You were all really helpful and the team had really positive feedback in regards to the training.”

Heaven, London

“Awesome trainers. Kept it fun and interesting.” – Door Supervisor

“The best training we have ever had.” – Door Supervisor

“Very well delivered. Very helpful and related to the task at hand.” – Door Supervisor

“Really useful training which will help us reduce the number of incidents that escalate to violence.” – Door Supervisor, Heaven, London

Essex Police – Licensing Awareness Drive

“I found the whole presentation really, really fascinating. I’ve learned such a lot. Thank you.” – Licensee, Rayleigh

Rochford District Council – Licensing Awareness Drive

“I am a licensee, but have also worked at the council and been a teacher, however, that was the best training I have ever had in my life. I was enthralled throughout.” – Licensee, Hockley, Essex

Resolve Security, Brighton

“A very good course. I especially enjoyed the practical part. It’s good to refresh our skills.” – Door supervisor

Affinity for Business, Welwyn Garden City

“I’m not a big fan of training courses as I often feel like attending some training courses get in the way of my day to day job. However, I attended a conflict management course with Intelligensa and I have to say that the topic was very well planned and really enjoyable. I do think that a trainer makes the course, and Andy Maddocks was fantastic. very engaging and completely understood what he was training. I would recommend this course and Andy to anyone thinking about attending.”

The Prince Albert Community Trust, Birmingham

“The training was engaging. The trainer had me engaged and I enjoyed it and learned a lot. Thank you.” – Teacher

“Clear and friendly training provider. Very interesting topic.” – Teacher

Empark, Gatwick London

“Well done. A great course.” – Parking attendant (Conflict Management Course)

“Great trainer, great enthusiasm. Got points across well.” – Parking attendant (Conflict Management Course)

Creation Trust

“Brilliant and just what we needed. We will let other local networks know about your training.” – Employment Advisor

Julia’s House, Wimborne, Dorset

“Very in-depth. I have a good understanding now. Really enjoyed the films.” – Support Worker

“Really interesting and informative. Very well presented.” – Support Worker

Oakmace Exhibitions

EMERGENCY FIRST AID AT WORK – “I can honestly say that it was the best course I have been on. The trainer bought the human touch into a very sensitive subject. Brilliant presentation and kept everyone interested all the way through. Very well done.” – Company Director

Teenagers on Tour

“As a group of teens heading off on our first independent holiday, we wanted to learn Emergency First Aid in the event that something goes wrong! This was brilliant, engaging and fun, plus I really feel I could save a life now if I had too!” – Harry, Age 19

Locum Optician

“So useful for work and home. Informative and fulfills employers requirements.” – A Shah, Emergency First Aid at Work

Veterinarian

“High risk of injury in my sector so I see this course as vital. EFAW (Emergency First Aid at Work) is good training for work and home.” – D. Richards, Vet

Freelance Journalist

“I never know what I will come across day to day. Now I feel I could help myself or others. Course was great & less than half what others have paid to The Red Cross!”

University Student

“Thought I would do something useful with my summer off. Really glad I did the course.” – Tom, University of Coventry

Harrow Council, Environmental Health Department

“Great self-defence course. It’s good to know how simple it is to get yourself out of a situation.” – Environmental Health Officer

The Home Office

Intelligensa have provided extensive training to the Immigration Enforcement Directorate, at the Home Office.

MAC, Birmingham – Entertainment Sector

“Really enjoyable. Informative and easy to understand.” – Employee

“It was excellent training. Thank you for the knowledge and tips on dealing with situations at work and in life with people/customers who are angry or aggressive.” – Employee

“I found the course relevant and interesting. It was delivered professionally with good humour and sensitivity.” – Employee

Swan New Homes, Estate Agents, Billericay, Essex

“Such great training. I will definitely feel more confident dealing with clients on my own in the future.” – Estate Agent

Chuckle Productions, Entertainment Sector, Stone, Staffordshire

“Thanks, really helpful and informative. Feeling much happier that we can support our kids better and protect staff.” – Staff member

Jump Space, Stockport

“Fab course and great leader. It was enjoyable and I learnt a lot.” – Staff member

“Well explained and demonstrated and was adapted to our course.” – Staff member

St Mary’s C Of E School, Chipping Norton

“It has helped me reflect on how I behave in given situations. Hopefully, de-escalation will help a long way before any physical intervention is needed. Thank you.” – Teacher

“I feel that it has reassured me personally and as part of a team that we are doing good already and there is always room for improvements.” – Teacher